🔒 Privacy Policy
Kelowna Renovation and Repairs
Effective Date: 2026-01-25
Kelowna Renovation and Repairs (“we,” “us,” or “our”) operates the website https://kelownarenovationandrepairs.ca (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect personal information including but not limited to:
Name
Phone number
Email address
Property location (city/region)
Details about your renovation or repair request
We also collect non-personal information such as:
IP address
Browser type
Pages visited
Referring website
2. How We Use Your Information
We use collected information to:
Connect homeowners with local renovation and repair contractors
Respond to inquiries and service requests
Improve our website and services
Track calls and form submissions for quality and performance
Comply with legal obligations
3. Lead Sharing & Disclosure
By submitting your information on this Website, you acknowledge and agree that:
Your information may be shared with one or more independent local contractors
Contractors may contact you by phone, text, or email
We do not guarantee contractor availability, pricing, or outcomes
Kelowna Renovation and Repairs does not perform renovation or repair services directly.
4. Call Tracking & Recording
We use third-party call tracking services (such as CallRail) to:
Route calls
Measure lead quality
Record calls for quality assurance
Calls may be recorded. By calling a number listed on this Website, you consent to call tracking and recording where permitted by law.
5. Cookies & Analytics
We may use cookies and analytics tools (including Google Analytics and Google Ads) to understand how visitors use our Website and to improve performance.
You may disable cookies in your browser settings.
6. Data Security
We take reasonable measures to protect your personal information. However, no data transmission over the internet is 100% secure.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
info@kelownarenovationandrepairs.ca
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
Kelowna Renovation and Repairs
Email: info@kelownarenovationandrepairs.ca
Kelowna, British Columbia, Canada
📄 Terms of Service
Kelowna Renovation and Repairs
Effective Date: 2026-01-25
By accessing or using this Website, you agree to the following Terms of Service.
1. Nature of the Service
Kelowna Renovation and Repairs is a marketing and lead generation platform.
We connect homeowners with independent renovation and repair contractors.
We:
Do not provide renovation or repair services
Do not employ contractors
Do not guarantee project outcomes, pricing, or timelines
2. No Contractor Endorsement
Any contractor information provided through this Website is for convenience only.
You are responsible for:
Verifying licenses
Insurance
References
Contracts and payments
3. Lead Distribution
Submitted inquiries may be shared with:
One or more contractors
Contractors offering similar services in your area
Kelowna Renovation and Repairs does not guarantee exclusive leads unless explicitly stated in writing.
4. No Warranties
The Website and services are provided “as is” without warranties of any kind.
We do not guarantee:
Number of leads
Contractor availability
Response times
Project success
5. Limitation of Liability
Kelowna Renovation and Repairs is not liable for:
Contractor workmanship
Disputes between homeowners and contractors
Financial losses
Property damage
Personal injury
Your sole remedy is to discontinue use of the Website.
6. Intellectual Property
All content on this Website (text, logos, design) is owned by Kelowna Renovation and Repairs and may not be copied without permission.
7. Prohibited Use
You may not:
Submit false or misleading information
Attempt to misuse or disrupt the Website
Scrape or copy data
Use the Website for unlawful purposes
8. Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada.
9. Changes to Terms
We may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.
10. Contact Information
Kelowna Renovation and Repairs
Email: info@kelownarenovationandrepairs.ca
Kelowna, BC, Canada